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Frequently asked questions

How do you use motion search?

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Click on search in the top left-hand corner and select motion search

A drop down menu will appear, click on the motion search option

Once the window is open, select the camera you would like to do motion search with

Once the camera is selected it will populate in a window to the right

Use the tools above the window to create a box or selected area within the video screen

After selecting the desired area, choose the time/date parameters

Once the time and date have been selected, choose the number of clips ranging from 10 to 25

To start the motion search click on the "search forward from selected time" button

Motion clips will populate

How do I dewarp a 360 camera?

Double click or click and drag a 360 camera from the camera tree into the middle of the empty spotter window

Hover over the camera

In the bottom left hand corner a menu will appear

Click on the arrow below "360 view"

Under 360 view the view,camera position, and dewarp settings can me be adjusted

left click on the camera to see different areas

right click and use the mouse wheel to scroll

How to export a video?

Start by hovering over the camera and in the bottom left hand corner a menu will appear

Click export and the camera name will pull up at the bottom of the screen in the export window

Note: You can export up to 8 cameras at once

Above the time line you can choose the date, time, and how much video you would like to export

To choose the amount of video you would like to export simply move the start/end brackets to your desired time

You can also set the brackets to go the beginning and end of the selected time using the buttons above the time line

Once you have the amount of video selected that you would like to export, click export

After clicking the export button a pop-up window will appear

In that window the location, name, copy player, format, encode quality, and key frame interval can all be modified

Under format There are four options to choose from which are; SEF, ASF, AVI and Matroska (MKV)

Note: the best option for exporting will be SEF. The process takes a lot less time and the video when exported, will be watermarked as well as passed through video verification.

After the desired parameters have been set, click the green export button

Above the time line you can choose the date, time, and how much video you would like to export

To choose the amount of video you would like to export simply move the start/end brackets to your desired time

You can also set the brackets to go the beginning and end of the selected time using the buttons above the time line

Once you have the amount of video selected that you would like to export, click export

How do I use Spotter thumbnail search?

Click on search in the top left-hand corner and select thumbnail search

A drop down menu will appear, click on the thumbnail search option

Once the window is open select a camera from the camera tree on the left

Double click or click & drag the camera into the window on the right hand side

Edit the date and time functions

Use the "thumbnail count" drop down to select the desired number of thumbnails

Click the "search forward from selected time" button to start the search

Double click one of the thumbnails to break the video down further